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2016 equinox changes6/25/2023 The lawsuit says the Equinox oil consumption problems not only caused GM to extend the warranty on the 2012 model, but the automaker also issued technical service bulletin (TSB) 15285C for 2011 Chevy Equinox SUVs that said: "So assuming arguendo that Andrews is correct about his oil consumption rate (which GM does not know because he would not permit it to be tested), the alleged “time-consuming” oil checks and changes and fear of “long trips” are the result of his own conduct and could have been avoided entirely if he had agreed to have his vehicle tested and, if eligible, repaired at no cost." General Motors told the judge that Andrews decided to sue the automaker instead of having the oil consumption test performed by a dealer. Andrews also says he is afraid to take the Equinox on long trips because of the alleged oil consumption problems. The plaintiff never had the oil consumption test performed, so he checks his oil every 2 to 3 days and his mechanic changes his oil every 2,000 miles. GM’s Customer Assistance told Andrews the accepted rate of oil consumption for engines used in vehicles such as his is 2000 miles per 1 quart of oil and all oil consumption tests had to be done at a Chevrolet dealership. Andrews says he found this response unacceptable, so he contacted GM’s corporate offices. The engine oil pressure telltale may illuminate on the instrument panel or the following message may appear in the Driver Information Center: “Oil Pressure Low-Stop Engine.”Īndrews took the letter to a GM dealer and asked them to fix the SUV, but the service manager allegedly said the plaintiff would need to bring the Equinox into the dealership every 500 miles for a total of 2,000 miles to have his oil level checked. If this condition is present, an audible rattle or knock from the engine may be heard. “his letter is intended to make you aware that some 2012 model year Chevrolet Equinox vehicles, equipped with a 2.4L engine, may exhibit excessive engine oil consumption (less than 2,000 miles per quart of oil), due to piston ring wear. The plaintiff contacted GM directly about the oil consumption and received a notice from GM that if the Equinox exhibited excessive engine oil consumption (less than 2,000 miles per quart of engine oil) due to piston ring wear, " GM would extend his warranty to remedy the issue within 7 years and 6 months of the date the vehicle was originally placed in service or 120,000 miles." In April 2017 and with about 71,000 miles on his vehicle, Andrews says he had a regular oil change performed by his local mechanic who noticed the SUV had consumed an excessive amount of oil since the last oil change. The plaintiff says he was concerned about the service bulletin and read complaints online from other Equinox owners who allegedly experienced the same oil consumption problems. The plaintiff learned that GM had issued a service bulletin about oil consumption, so he took the Equinox to a GM dealer to find out if it could be fixed.Īccording to Andrews, the GM technician said there was no recall on the SUV and the plaintiff says the technician never mentioned anything about an oil consumption bulletin. In February the rocking feeling allegedly got worse with the SUV "bucking noticeably back and forth when coming to a stop."Īndrews says he had a local mechanic come to his home and check the oil level, and the mechanic allegedly found over three-quarters of his vehicle’s oil had already been consumed despite driving only 1,000 miles. In addition, he says he started hearing a ticking noise when he would start the SUV. In January 2017 and with about 66,500 miles on the odometer, Andrews noticed the Equinox would start to subtly rock back and forth when coming to a stop. One of the lead plaintiffs, James Andrews, says he purchased a used 2012 Chevrolet Equinox from a California used car dealer on January 14, 2017, when the SUV had 65,551 miles. The lawsuit alleges GM knew or should have known the SUVs are defective because of oil consumption problems but concealed the problems from consumers. Class-action lawsuit says 2010-2017 Chevrolet Equinox SUVs consume a quart of oil every 1,000 miles.Ī Chevy Equinox oil consumption lawsuit alleges the 2.4-liter engines use as much as one quart of oil per 1,000 miles in 2010-2017 model year SUVs.
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